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General Terms and Conditions (GTC)

If you have any questions regarding these General Terms and Conditions, the use of our website http://www.b4ll-app.com/ and our „B4LL” application, or the use of our services, or if you would like to discuss your specific requirements with us, please get in touch via the contact details below.

Service Provider (Company) Details

  • Name: BID Holding B.V.
  • Tax number: NL868270192B01
  • Registered office: Stratumsedijk 6, 5611ND Eindhoven (Netherlands)
  • CCI Number: 97873926
  • Registering court: Eindhoven
  • Customer service: contact@b4ll-app.com
  • Technical operator of the system: Webinit SRL (data processor in this regard)
  • Technical operator contact details: https://listafirme.eu/webinit-srl-44956811/

Contact

For general questions or feedback please contact us at contact@b4ll-ap.com. Please email us at support@b4ll-app.com for technical assistance regarding our application/service. If you would like to contact us regarding partnerships or collaborations, please send us an email at partner@b4ll-app.com

Terms of use

The B4LL mobile application, the www.b4ll-app.com website, shared digital products are copyrighted works of BID Holding B.V. By using our website, application, or digital products, you agree to the below terms and conditions. Specific services within our website or app may have their own, additional policies, terms, or rules. These specialized terms apply to those features and are considered part of our overall Terms. These specific terms are provided to you directly in conjunction with the relevant services. The terms and conditions for using our Services are as follows

1) Terms used in these Terms and Conditions

  • Terms of Use (also referred to as „Terms” or „GTC”) means these Terms and Conditions that constitute the entire agreement between you and the Company regarding your use of the Service.
  • Country means The Netherlands.
  • The company (referred to in this agreement as „B4LL”, „Service Provider”, „the company,” „we,” „us,” or „our”) means BID Holding B.V.
  • The User (also referred to as the „you”) means the individual or person acting on behalf of the company or legal entity who accesses or uses the Service.
  • Service refers to the website, the application, or the digital products.
  • Website (also referred to as „site”) means the B4LL website, which can be accessed at http://www.b4ll-app.com.
  • The application (also referred to as the App) means the B4LL mobile application, which is accessible from the Apple App Store and Google Play Store.
  • Digital products refer to downloadable content that can be downloaded for free through our website.
  • User account means a unique account created to access the Application.
  • Device means any device that accesses the Service, such as a computer, mobile phone, or digital tablet.
  • Subscription means access to the B4LL mobile application for a specified period of time.
  • Distribution Platform refers to the shops (stores) of platform operators, such as Google („Google Play”) and Apple („App Store”), where the User can select and download the B4LL app to be installed on the User’s device.
  • Payment processor means any third-party service provider used by the Company to process payments for subscriptions, including the Apple App Store, Google Play Store.
  • Third-Party Social Media Service means any service or content (including data, information, products, or services) provided by a third party that the Service may display, include, or make available.
  • Social Login means the login technology provided by Apple or Google that allows the User to authenticate themselves in the Application.
  • Materials refers to all content created by us, including articles, images, recipes, texts, and other proprietary information.
  • User Content refers to any information and content that a User provides to the Service.

2) Scope and acceptance of the GTC

The content of the contract between us is determined by these General Terms and Conditions (hereinafter: GTC), in addition to the provisions of the relevant binding legal regulations. Accordingly, these GTC contain the rights and obligations of you (as the User) and us (as the Service Provider), the terms and conditions of the contract, the performance deadlines, the payment terms, and the rules of liability.

Language and form of the contract

The language of the contract governed by these GTC is English (US). Contracts governed by these GTC are not considered written contracts and are not filed by the Service Provider. The Contracting Party may only be a natural person who has reached the age of 18.

Brief description of the service

”B4LL” offers users a program designed to support the development of sustainable, healthy eating habits and to achieve and maintain a healthy/optimal body weight. The B4LL app and the b4ll-app.com website provide users with information and ideas to help them easily navigate the topic. The B4LL application can be selected and downloaded to the user’s device from the platform operators’ stores, such as Google (Google Play) and Apple (App Store).

Governing law

These General Terms and Conditions and your use of the Service are governed by the laws of the Country, with the exception of the rules on conflict of laws. Your use of the Application may also be subject to other local, state, national, or international laws.

Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be modified and interpreted to accomplish the objectives of such provision to the greatest extent possible to be permitted by applicable law, and the remaining provisions will remain in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or enforce a provision under these Terms shall not affect a party’s right to exercise or enforce such right or provision at any time thereafter, nor shall a waiver of a breach constitute a waiver of any subsequent breach.

Modification of Terms

We reserve the right to modify or replace these terms at any time at our sole discretion. If you continue to access or use our Service after the changes take effect, you agree to be bound by the revised terms. If you do not agree to the new terms, either in whole or in part, please stop using the Service.

3) Formation of contract, availability of service

These Terms and Conditions govern your use of our Service and the agreement between you and the Company. They set out your rights and obligations when using the Service. By accessing or using the Service (using the Website, or installing the App), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you may not use the Service. You must be at least 18 years old to use the Service. The Company does not permit persons under the age of 18 to use the Service. Your use of the Service is also subject to our Privacy Policy. Our Privacy Policy describes our policies and practices regarding the collection, use, and disclosure of your personal information when you use the Service. It also describes your privacy rights and how the law protects you. Please read our Privacy Policy carefully before using our Service. Use of the Service is not permitted in certain jurisdictions where it is prohibited by law. By using the Application, you confirm that you have the right, authority, and capacity to accept and comply with these terms and conditions, and that you are not prohibited from using the Service. You acknowledge that use of the Application may involve the transmission of large amounts of data. You are responsible for any data charges that may be charged by your wireless carrier or Internet service provider or that may result from your use of the Application.

4) Health & Nutrition Notice

Please note that B4LL is not a medical organization, and the recommendations provided do not constitute medical advice. As the use of B4LL services may be associated with unintentional weight loss, users are advised to consult a healthcare professional before using B4LL services to discuss the recommendations provided by the Service Provider. It is specifically advised that users undergoing medical treatment or taking prescribed medication use B4LL services only under professional medical supervision, including regular examinations. The Service Provider disclaims liability for user actions. No content provided constitutes a substitute for professional medical or pharmaceutical advice. Upon accepting the General Terms and Conditions, the user acknowledges and accepts sole responsibility for their health. B4LL recommends maintaining a healthy body weight as defined by the World Health Organization (WHO): Body Mass Index (BMI) between 18.5 and 25. The Formula for calculating BMI is the following: weight (kg) divided by height (m) squared.

Publication of nutritional information

The Service provides nutritional information for educational and entertainment purposes only. Nutritional information is estimated based on the ingredients listed in the B4LL database. For accurate nutritional information, calculations should be based on the exact ingredients and measurements actually used. Consult a dietitian or doctor for precise requirements. The B4LL database is compiled from USDA FoodData Central, along with product information provided by manufacturers and restaurant chains. The data is regularly reviewed and updated by the B4LL nutrition data team to ensure accuracy. However, B4LL makes no representations or warranties regarding the accuracy, completeness, or reliability of this data, which is provided ‘as-is’ and may contain errors. All content, tips, and information provided via our app, website, and social channels is for educational/informational purposes only and should not be considered medical advice, diagnosis, or treatment. Users should always seek professional medical guidance for specific health concerns. Reliance on any information provided by us is strictly at your own risk.

5) Registration

You will create an account as a first step in using the Service. You may sign in to the Application using your social media account or by using your email address with a one-time sign-in link. You are responsible for protecting your access to the social login service or the email account used to access the service. When using social login, the email address associated with the service and the display name associated with your social login account will be linked to your account. When you sign in using the email link, you can set a personal username in your account settings. You may not use the name of another person or organization as your username, or a name that is legally prohibited, a name or trademark that you do not have the right to use without proper authorization, or a name that is otherwise offensive, vulgar, or obscene. You agree not to create a user account on behalf of another person unless you have the authority to bind that person to these Terms. By registering another person, you represent that you have the authority to do so.

6) General Terms and Conditions of Registration and Use of the Service

  • You may not modify, create derivative works from, disassemble, reverse engineer, or decompile any part of the Service.
  • You may not access the Service for the purpose of creating a similar or competitive website, mobile application, or digital product except as expressly provided herein.
  • No part of the Service may be copied, reproduced, distributed, republished, downloaded, displayed, published, or transmitted in any form or by any means, unless otherwise indicated.
  • Future releases, updates, or other features of the Service are subject to these Terms.
  • All copyright and other proprietary notices contained in the Service must be retained on all copies.
  • You may not use the Service for any illegal or unauthorized purpose, and in using the Service, you may not violate any laws in your jurisdiction (including but not limited to copyright laws).
  • You may not engage in any activity that interferes with or disrupts the Service or the servers and networks that host the Service.
  • You may not use the Service to distribute malicious software or other harmful code.
  • You may not use the Service to collect or harvest personally identifiable information, including account names, from the Service.
  • You may not use the Service to solicit other users’ personal information.
  • You agree that the Company has no obligation to provide you with any support related to the Service.
  • The use of data from the Service for training machine learning models or artificial intelligence systems is strictly prohibited without the Company’s prior written consent.
  • The User is prohibited from creating multiple accounts for the purpose of deceiving the Service Provider.
  • You may not sell, rent, transfer, assign, distribute, store, or otherwise exploit the Service for commercial purposes.
  • Purchases grant personal, non-transferable rights for individual use only.
  • If the User violates any of the above rules, the Service Provider has the right to block access to the Service, to exclude the User from the Service, either in part or in whole, temporarily or permanently, without compensation or any refund, in addition to any criminal consequences.
  • You may not use any equipment, software, or program that attempts to interfere with the intended use of the website.
The use of the Application and Documentation may also be governed by the rules and guidelines of third party Distribution Platform used to download the application (e.g., Apple App Store and Google Play). The rules and guidelines of the Apple App Store and Google Play shall apply in lieu of these terms and conditions in the event of any conflict between the two.

7) Personal data related to the use of the service

The Service Provider will process the personal data provided by you (as a User) during the registration process for as long as you use the service. In addition, for 24 months after your last activity. If the User has not logged into their account (or used the service) within this period, the system will automatically and permanently delete the account along with all data stored therein. The legal basis for the processing of personal data related to the use of the Service is the consent to data processing given by the User upon registration (in accordance with Article 6(1)(a) of the GDPR), while the further use of the Service is based on the performance of this Agreement (in accordance with Article 6(1)(b) of the GDPR). In order to maintain the contractual relationship, it is essential that the parties remain in contact by email and telephone. The Service Provider publishes a Data Processing Notice (Privacy Policy) on its website and requests that all Users (those interested in the service) carefully review it before registering.

Scope of personal data processed

  • first name, last name
  • email address, password
  • payment method
  • country of residence, preferred language
  • gender, date of birth
  • height, weight, desired weight change (kg/pounds)
  • level of sporting activity
  • daily cooking time preference
  • number of daily meals

8) Subscription

The application requires a paid subscription. Subscriptions can be purchased in the Apple App Store, Google Play Store. Subscriptions purchased in the Apple App Store and Google Play Store are subject to the terms and conditions of the respective platform: Apple’s terms and conditions for subscriptions purchased in the App Store and Google Play Store’s terms of service for subscriptions purchased on Google Play. All subscriptions are automatically renewed unless you decide to cancel your subscription. You can manage your subscription through your Apple ID, Google account settings. If you cancel your subscription, it will remain active until the end of the current billing period. Unfortunately, we are unable to offer pro-rated refunds at this time. We reserve the right to modify or terminate subscriptions at any time without prior notice. When you purchase subscription services, you acknowledge that your subscription is personal to you and members of your household, and you may not transfer your user account and password to others or make them available to others. Any distribution of your account name and password may result in the cancellation of your subscription without refund.

9) Promotions and Offers

Unless otherwise specified in the terms and conditions of the offer, promotional offers are only available to new customers who have not previously subscribed. At the end of the promotional period, the platform will automatically charge the specified payment method with the current subscription fee and applicable taxes. This will continue until the subscription is canceled.

10) Additional rules

The Service Provider reserves the right to monitor all communications recorded in the application and to remove any information for the reasons specified in these Terms and Conditions (see below). The Service Provider reserves the right to reject a contract offer by a new User and to delete the registration of an existing User. Based on the provisions of this Agreement (GTC), registered Users are responsible for the authenticity of all information they provide. Providing false or illegal data will result in the immediate termination of this Agreement and the exclusion of the registered person, as well as the cancellation of their registration. The agreement created by these General Terms and Conditions is considered an electronically concluded contract. Taking into account the Uniform Commercial Code (UCC), the Federal Trade Commission Act, the Stored Communications Act (SCA), and the provisions of Directive 2011/83/EU of the European Parliament and of the Council, as well as Regulation (EU) 2016/679 (GDPR) of the European Parliament and of the Council of 27 April 2016.

11) Digital Products

Digital products are available free of charge on our website. These products are for personal, non-commercial use only. When you download a digital product, we will use your email address to provide you with access to the download. You are granted a non-exclusive, non-transferable license, and the product is for personal use only. If you experience technical problems accessing your digital product, please contact us at support@b4ll-app.com so we can assist you.

12) User Content

Our Service allows you to post user content. By posting user content on the Service, you grant us the right to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through the Service. You represent and warrant that you are the owner of the content or are authorized to use it and grant us the rights and license set forth in these Terms, and that it does not violate the privacy rights, publicity rights, copyrights, contractual rights, or any other rights of any other person. You retain your rights to the User Content you submit and are responsible for protecting them. You further agree that this license allows us to make your content available to other users of the Service, who may use it in accordance with these Terms. You are solely responsible for the User Content you post, including its legality, reliability, and appropriateness. You bear all risks associated with the use of User Content. You certify that your User Content does not violate our Acceptable Use Policy described below. You may not represent or imply to others that your User Content is in any way provided, sponsored, or endorsed by the Company. Since you are solely responsible for your User Content, you may be held liable. The Company is not obligated to back up User Content you post; furthermore, User Content may be deleted at any time without prior notice. You are solely responsible for making your own backup copies of User Content, if you wish to do so. You irrevocably waive all moral rights or copyrights in connection with User Content.

13) Acceptable Use Policy

The following terms constitute our „Acceptable Use Policy”: You agree not to use the Service to collect, upload, transmit, display, or distribute User Content that (i) infringes the rights, intellectual property rights, or proprietary rights of any third party; (ii) is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, commercially disparaging, pornographic, obscene, or clearly offensive, or that incites racism, bigotry, hatred, or physical harm against any group or individual; (iii) is harmful to minors in any way; or (iv) violates any law, regulation, obligation, or restriction imposed by a third party. In addition, you agree not to: (i) upload, transmit, or distribute through the Service any software designed to damage or alter computer systems or data; (ii) send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of repetitive or unsolicited messages through the Service; (iii) use the Service to collect, gather, or compile information or data about other users without their consent; (iv) interfere with, disrupt, or impose an unreasonable burden on the servers or networks connected to the Service, or violate the rules, policies, or procedures of such networks; (v) gain unauthorized access to the Service, whether by password cracking or other means; (vi) harass or interfere with other users’ use and enjoyment of the Service; or (vi) use software, automated agents, or scripts to create multiple accounts on the Service or to generate automated searches, requests, or queries on the Service. We reserve the right to remove or reject any content that we deem inappropriate or in violation of these Terms at our sole discretion. If you post such content, we may restrict or revoke your use of the Service. We cannot monitor all content posted by users, so you use the Service at your own risk. You may encounter content that you find offensive, indecent, or otherwise objectionable, and we are not responsible for such content.

Backing up user content

Although we regularly back up the content of the Service, we do not guarantee that no data loss or corruption will occur. This can be caused by a number of factors, such as damage to the content before the backup is made or changes to the content during the backup process. We provide support and will attempt to resolve any issues that may affect the integrity of your backups, but we are not responsible for any loss or damage to your content or for any failure to restore it to a usable state. To protect your content, you agree to store a complete and accurate copy of it in a location independent of the Service.

14) Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws both in the United States and internationally. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. Please note that these Terms and your access to the Service do not grant you any rights, title or interest in any intellectual property rights.

15) Changes to the Application

The Application may change, and you may need to update it to continue using it. If you decide not to install updates or unsubscribe from automatic updates, you may not be able to use the Application.

16) Termination of Service

We may terminate or suspend your access and/or user account immediately for any reason, including, without limitation, breach of these Terms and Conditions, without prior notice or liability. Upon termination, your right to use the Service will immediately cease.

17) Feedback

By providing feedback to the Company, you transfer to us all rights, title and interest in and to such feedback. If this transfer is invalid for any reason, you agree to grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, publish, sublicense, distribute, modify, and exploit such feedback without restriction. sublicense, distribute, modify, and exploit such feedback.

18) Third Party Resources

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods or services available on or through

19) Possible violations and liability when using the Service

The Service Provider strives to ensure the continuous and error-free operation of the Service, but excludes its liability for any consequences arising from the faulty or improper operation of the Service due to reasons beyond its control. This applies in particular to interruptions in the operation of the Service, computer malfunctions related to its use, and actions by persons independent of the Service Provider that violate the security of information systems. Notwithstanding any damages you may suffer, the liability of the Company and any of its suppliers under any provision of these Terms, and your exclusive remedy for the foregoing, shall be limited to the amount actually paid by you through the Service, or USD 50 if you have not purchased anything through the Service. To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages (including, but not limited to, loss of profits, loss of data or other information, business interruption, personal injury, or use or inability to use the Service, the use or inability to use third-party software and/or third-party hardware used in conjunction with the Service, or any violation of privacy related to or in any way connected with, or in connection with any provision of these Terms), even if the Company or any of its suppliers has been advised of the possibility of such damages, and even if the remedy fails of its essential purpose.

20) Dispute Resolution

If you have any concerns or disputes regarding the Service, you agree to first attempt to resolve the dispute informally by contacting the Company. To simplify the process and protect those who help build and support the Service, you agree to report any concerns or legal claims related to the Service exclusively to the Company. You agree not to bring any legal action against any individual contractors, freelancers, employees, or contributors who may have been involved in the creation or maintenance of the Service. We love what we do, and we stand behind it.

21) Indemnification

You agree to indemnify and hold harmless the Company, its officers, employees, and agents, including costs and attorneys’ fees, from any claim or demand made by a third party (a) arising from your use of the Service, (b) your violation of these Terms, (c) your violation of applicable laws or regulations, or (d) your User Content. The Company reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with us in the defense of these claims. You agree not to settle any matter without the prior written consent of the Company. The Company will use reasonable efforts to notify you of any such claim, suit, or proceeding as soon as it becomes aware of it.

22) „As Is” and „As Available”

The Service is provided to you „AS IS” and „AS AVAILABLE,” with all faults and deficiencies. Without limiting the foregoing, neither the Company nor its service provider makes any express or implied representations or warranties: (i) the operation or availability of the Service or the information, content, materials, or products contained therein; (ii) the uninterrupted or error-free nature of the Service; (iii) the accuracy, reliability, or timeliness of any information or content provided through the Service; or (iv) that the Service, its servers, content, or emails sent by or on behalf of the Company are free of viruses, scripts, Trojan horses, worms, malware, timebombs, or other harmful components. Some jurisdictions do not allow the exclusion of certain types of warranties or the limitation of applicable statutory rights of consumers, so some or all of the above exclusions and limitations may not apply to you. In such cases, however, the exclusions and limitations set forth in this section shall apply to the fullest extent permitted by applicable law.

23) Affiliate Links

Various hyperlinks on the Service direct users to third-party websites. We do not receive compensation for this. We only place links to third-party services if we believe that their services are valuable to our users and if we sincerely recommend them.

24) Other provisions, copyright

  • The Service Provider’s failure to take immediate action against any breach of contract does not constitute approval of the breach or give rise to any other breach of contract.
  • This document contains the entire agreement between the Parties. If any competent authority finds any provision of this agreement to be invalid or unenforceable, in whole or in part, the remaining provisions of the agreement shall remain in full force and effect.
  • The Service Provider expressly excludes its liability for any damage caused by the service user to others in the course of its activities.
  • A malfunction occurring during the operation of the Service Provider that is attributable to causes beyond its control shall not constitute a breach of contract, but the Service Provider shall be obliged to take the necessary steps expected of it in the given situation without delay in order to remedy the malfunction.
  • The Service Provider shall be fully exempt from liability in the event of a malfunction or temporary/permanent interruption of service resulting from the operation of a service provider or hosting provider with whom it has a contractual relationship, and any damages resulting therefrom may only be claimed directly from the service provider/hosting provider with whom the Service Provider has a contractual relationship.
  • However, the Service Provider undertakes to provide immediate information about the cause of the malfunction, the expected duration of its restoration, and to immediately request the restoration of normal operation from the service provider and hosting provider with whom it has a contractual relationship.
  • The website and the application as a whole, its graphic elements, text and technical solutions, and the elements of the Service are protected by copyright or other intellectual property rights.
  • The Service Provider is the authorized user of the website, application, and all content displayed during the provision of services accessible through them, any copyrighted work or other intellectual property (including, among others, all graphics and other materials, the layout and editing of the website interface, the software and other solutions used, and the implementation).
  • The use of the website and the application, as well as any provision of the GTC, does not grant the User the right to use or exploit any trade name or trademark appearing on the website.
The Service Provider reserves the right to modify or terminate any content element of the service at any time without prior notice, to change its appearance, content, or operation, and to place advertisements, content presenting its own services, or other content on it. Problems related to the operation of the Service can be reported to customer service at the contact details provided above. Eindhoven, March 7, 2026. BID Holding B.V.